We at Doffl always respect your privacy and the personal data you share with us .we always take atmost care in protecting and securing your personal data which we collect from you .we at Doffl only collect data from you which are needed for providing you the qualitative services .
A.what information we (Doffl) collect from you ?
1.Sign-up, billing and Account information.
When you subscribe and sign-up to any of our Service(s), we may collect your (i) contact information such as name, e-mail address, mailing address, IP address, geographic location, or phone number of the Account admin; (ii) billing information, such as credit card number and billing address; (iii) name and e-mail address when Account admin/Agent(s) provide feedback from within the Service(s); and (iv) unique identifiers, such as username, account number or password.
2.we may collect some information such as name , number , ip address , location address ,email, organization name etc.. when you attend any of the webinars or seminars which are conducted by Doffl for providing information and qualitative services from our side .
3.Participation to Public forums, Community platform, Forms and Newsletters.
When you visit or register our publicly accessible community forums and blogs or submit any forms on our Website, you should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Further, we may collect your (i) contact information such as name, e-mail address, mailing address, or phone number; (ii) information about your business, such as company name, company size, business type; and (iii) a short bio about you to identify you as the author of the post. When you actively subscribe to our newsletters, we collect your e-mail address to share our newsletters with you.
4.When you use our services, we process the Service Data as instructed by you in accordance with the Data Processing Addendum or Data Processing Agreement. We perform analytics on those data to (i) assess needs of your business to determine or suggest suitable Service(s); (ii) send you requested information about the Service(s); (iii) respond to customer service requests, questions and concerns; and (iv) for product improvement purposes.
6.we also collect clicks, scrolls, conversion and drop-off on our Websites and Service(s) to render user journey at real-time. Subject to this Notice, we will use such data and Service Data, including without limitation, to (i) assess needs of your business to determine or suggest suitable Service(s); (ii) send you requested information about the Service(s); (iii) respond to customer service requests, questions and concerns; and (iv) for any analytical purposes.
B. How do we process your data ?
We collect and process your data for the following purposes :
1.Providing you with the Service(s), administer your account, assess the needs of your business to or suggest suitable Service(s) and respond to service requests, questions or concerns.
2.for analytics, train our algorithms, improve, enhance, develop, support and operate the Services and its availability, compile statistical reports and record insights into usage patterns, develop new products and services using machine learning technologies and more generally to better serve you and be able to provide you with customized content and features.
3.to send you communications regarding services , information's , updates , promotional information's , push notifications , business news letters , marketing communications .if you do not wish to receive notifications you can opt out from receiving these notifications but service oriented and payment oriented notification will be mandatorily sent to you .
4.we may post your testimonials/comments/reviews on our Websites which may contain your Personal Data. Prior to posting the testimonial, we will obtain your consent to post your name along with the testimonial.you can even contact us to remove your testimonials from our website .
5.we will send you communications regarding your payments dues , marketing communications , service renewal alerts , account block information , launch of new services notifications ,change of pricing , change of plans notifications ,information's regarding any programmes , webinars , seminars ,to collect subscription fee etc..
6.to respond to lawful requests by public authorities, including meeting national security or law enforcement requirements and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, police request or other legal process served on us.
C. sharing of your personal data ?
We may share your personal data as follows
1.With third party assisting Doffl in providing you the Service .
2.With third party service providers providing services, such as research and analytics, anti-spamming and anti-phishing services, marketing and data enrichment or for them to reach out to you on our behalf;
3.With third-party payment processors who process your credit card and other payment information and are otherwise not permitted to store, retain or use such information;
4.With sponsors of contests for which you register;and with affiliates .
5.With third-party social media networks, advertising networks and websites;
6.if we are involved in any amalgamation , merger , de merger , corporate restructuring , selling a business unit or buying a business unit or others similar strategies as proposed internally to our organization or from any applicable legal proceeding .
D . How we secure your and protect your personal data ?
We use appropriate technical and organisational measures to protect the Personal Data that we collect and process. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Data.
While information security risks are always evolving, so are the controls. The controls, so implemented, are periodically reviewed as part of internal and external audits. If you have questions about the security of your Personal Data, please contact us immediately.
E. What data we retain ?
If you wish to request that we no longer use your Collected Data, please contact us at firstname.lastname@example.org.
Personal Data contained in the Service Data is retained and deleted in accordance with the Terms.
Notwithstanding the foregoing, we will retain Collected Data and Service Data as necessary to comply with our legal obligations, for litigation/defense purposes, maintain accurate financial and other records, resolve disputes, and enforce our agreements.
F. Other communications
If you are our Customer, we will send you announcements (email or in product notifications related to the Service(s) on occasions when it is necessary to do so. For instance, if our Service(s) is temporarily suspended for maintenance, we might send you an e-mail. Generally, you may not opt-out of communications which are not promotional in nature. If you do not wish to receive them, you may deactivate your Account.
If you no longer wish to receive marketing communications from us, you may click on the “unsubscribe” or you can contact us at email@example.com. When using our Mobile Applications, you also have the option to turn off push notifications.
If you would like to object to the use of your personal data for analytics, you can contact us at firstname.lastname@example.org.
G.Linking of third pay websites .
Our Websites contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Websites and to read the privacy policies of each and every website that collects Personal Data.
H . Contact Doffl
If you have any questions about this privacy notice or our privacy practices, you can contact us at email@example.com.
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